Police Connect Message – 11th April 2017

The following is a Police Connect message.

Telephone cold calls & online adverts claiming to be offering ‘Government backed voucher’ schemes for replacement windows.

Norfolk Trading Standards are warning residents about recorded message telephone cold calls and online adverts on social media sites claiming to be offering ‘Government backed vouchers’ and ‘Green schemes’ for replacement windows.

The recorded message calls includes the opportunity for the recipient to ‘press 5 to speak to an agent’, the online adverts include a ‘contact me’ form.

Trading Standards are concerned that both approaches do not clearly identify the businesses you are giving your details to or which business may receive them.

Trading Standards advises always be very wary of any approach made in a telephone cold call and NEVER give or confirm any personal details or agree to someone visiting your home if approached in this manner.

We also advise consumers to think carefully before putting personal details onto an online ‘contact me’ form unless you are completely sure who you are providing them too.

Impartial advice on energy saving and accessing genuine grants is available for the Energy Saving Trust.

If you have received one of these calls, or responded to an online advert and have agreed to a salesperson visiting you at home contact the Citizens Advice consumer helpline via their online reporting form or telephone 03454 04 05 06.

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