The following is a Police Connect message.
Telephone cold calls & online adverts claiming to be offering ‘Government backed voucher’ schemes for replacement windows.
Norfolk Trading Standards are warning residents about recorded message telephone cold calls and online adverts on social media sites claiming to be offering ‘Government backed vouchers’ and ‘Green schemes’ for replacement windows.
The recorded message calls includes the opportunity for the recipient to ‘press 5 to speak to an agent’, the online adverts include a ‘contact me’ form.
Trading Standards are concerned that both approaches do not clearly identify the businesses you are giving your details to or which business may receive them.
Trading Standards advises always be very wary of any approach made in a telephone cold call and NEVER give or confirm any personal details or agree to someone visiting your home if approached in this manner.
We also advise consumers to think carefully before putting personal details onto an online ‘contact me’ form unless you are completely sure who you are providing them too.
Impartial advice on energy saving and accessing genuine grants is available for the Energy Saving Trust.
If you have received one of these calls, or responded to an online advert and have agreed to a salesperson visiting you at home contact the Citizens Advice consumer helpline via their online reporting form or telephone 03454 04 05 06.
Police are appealing for witnesses or information following an assault that took place in Bungay.
The incident took place on Sunday 26 February, sometime between 8pm and 8:15pm, near Manor Road. A woman in her 20s was walking alone when she heard footsteps behind her before she felt a sudden cut to her face. She was unable to give a description of the suspect or describe how the cut was sustained.
She was treated by paramedics, however did not require hospital treatment.
Witnesses or anyone with information are asked to call Suffolk Police on 101, quoting reference 19823/17 or contact Crimestoppers anonymously on 0800 555 111 or through their anonymous online form at www.crimestoppers-uk.org.
Theft from motor vehicle warning:
Police in South Norfolk are urging motorists to be vigilant following a number of thefts from vehicles recently.
A number of vehicles have been broken into on the area in the last week in particular work vans were power tools are being stolen.
PC Jim Squires, said: “thieves are targeting works vans, we are finding no forced entry to the vehicles, it could be they have some sort of master key. With this in mind I would advise owners of works vans to remove valuable tools from the vehicle at night”.
I would also give the follow advice on vehicle security:
• Don’t leave anything on display in your vehicle
• Take your belongings with you when you leave the car – if you can’t, lock them in the boot before you start your journey
• Get an alarm installed
• Consider marking all your valuables that you frequently leave in your vehicle
• If you have a garage, use it. If you don’t always try and park in a well-lit open place
• Always lock your vehicle and garage
Anyone with information concerning the thefts should contact us on 101 or alternatively call Crimestoppers anonymously on 0800 555 111.
This message is being broadcast on behalf of Suffolk Trading Standards
We have been advised by Essex Trading Standards that they have received three reports of roofers calling at homes, claiming to be from Trading Standards.
The callers are claiming that a roofer who recently carried out work is being investigated. The caller claims that they can carry out a survey of the resident’s roof and that they will be able to claim compensation as part of the investigation. They are then asking the resident for sums of around £2,000.
Trading Standards Officers are highly unlikely to visit a consumer’s home unless they have already been asked to by the consumer or a trusted friend or relative.
Trading Standards Officers will NEVER ask a resident for money.
There are certain precautions that can be taken to guard against doorstep callers:
- Fit and use a door security chain when you open the door.
- Check the identification of a caller by ringing their employer. Use the telephone number from your telephone book and not one they might supply.
- Do not let anyone to carry out work on your house until you get a second opinion and never agree to callers who say “we are only in the area today”.
- Never keep large sums of money in the house and keep purses out of sight, not near the door.
For further information or advice on consumer issues or rogue traders please use the following contacts:
Phone: 0345 4040 506
Help us keep our communities safe by reporting any suspicious activity.
Please use the following link to pass useful information to Suffolk Police about any incident.
DO NOT USE THIS LINK IN AN EMERGENCY OR IN A SITUATION THAT REQUIRES AN IMMEDIATE POLICE RESPONSE WHEN YOU SHOULD RING 999.
To report information anonymously on any crime, contact Crimestoppers on 0800 555 111.
Crime reduction advice can be accessed via the Suffolk Constabulary website http://www.suffolk.police.uk/advice/crime-prevention-z
Police Connect Team
We can all help vulnerable people in Norfolk Stay Well This Winter
Every winter in Norfolk more people fall ill or injure themselves than during any other time of the year, resulting in around 620 additional people dying compared to the summer – and many of these deaths are preventable. The national Stay Well This Winter campaign aims to make people aware of what they can do to keep themselves and their family, friends and neighbours in good health during the colder months.
In Norfolk, the campaign is being led by Norfolk County Council Public Health, with support from Community Action Norfolk, the NHS clinical commissioning groups, district councils.
The campaign encourages everyone in Norfolk to do five things that will help prevent vulnerable people being put at risk this winter:
- Encourage people who are eligible for a free flu jab on the NHS to get it. Eligibility for the flu jab, and how to get it, can be checked at www.nhs.uk/flujab.
- Ensure your home or a vulnerable person’s home is well-heated and insulated – living in cold, damp or mouldy rooms can affect your health, exacerbate long-term health conditions and increase the chance of stroke and heart attack, among other illnesses.
- Keep warm by wearing lots of layers, moving around regularly if possible and eating hot meals and drinking hot drinks.
- Check in on people you know who may struggle in the winter, particularly during periods of very cold, icy or snowy weather, and consider offering them what support you can to help them cope. If you think someone’s safety is at risk, contact Norfolk County Council on 0344 800 8020. In an emergency always ring 999.
- Some people, particularly older people, may be at extra risk of injury from falling during the winter, with ice and the cold’s effects on conditions such as osteoarthritis contributing. Reduce the chance of falling over and resulting injury by strengthening muscles through exercise (a programme of sitting exercises can be found on the NHS website) and by having well-fitting footwear with good grip on the sole – in both shoes and slippers.
As well as promoting advice and useful information, Norfolk County Council has joined with Community Action Norfolk* to create a Stay Well This Winter fund, which is open for applications now. Grants of up to £1,000 are available to support voluntary groups and charities that work to assist vulnerable people in their local community who face particular hardship over the winter months. For more information and to apply to the Stay Well This Winter fund, visit http://www.norfolkfoundation.com/funds/stay-well-this-winter-fund/.
For more information about Stay Well This Winter, visit www.norfolk.gov.uk/staywellthiswinter.